Start with an enquiry, agree the scope and fees, then prepare, review and receive your handover.
Tell us what your business needs. Review the proposed scope, fees and responsibilities, and approve them before paid work begins.
Essa reviews fit and dependencies, clarifies missing information by email, and proposes a written scope with fees and the next step.
Next: an agreed scope and a clear starting point.
Add your services, service area, audience and approved material. Provide the account invitations required for the agreed work.
Check the inputs and clarify anything missing before building.
Next: the information needed to start the work.
Review the pages, copy or workflow. Send consolidated feedback and approve the business information.
Build the agreed work, share it for review and make the agreed revisions.
Next: reviewed work ready for testing.
Review the completed work against the written scope and confirm the handover.
Test the customer journey, forms, handovers and exceptions. Provide the agreed access, instructions and support.
Next: a handover your team can use.